A chore may still appear pending after someone marks it complete.

Common reasons include:

• Parent Approval is waiting
• The chore was rejected
• The completion did not sync
• The chore was moved back to pending
• The wrong profile completed it
• The family is viewing another date
• The app was offline

Check Parent Approval

When Approval is on:

1. The child marks the chore complete.
2. The chore moves to the approval area.
3. The parent reviews it.
4. S’mores are awarded after approval.

The chore is not fully completed until the parent approves it.

Check for Rejection

When a parent rejects a chore:

• It returns to the active list
• No S’mores are awarded
• The child can correct and submit again
• The original submitted photo is no longer visible

The child may think it was already completed, but the rejected occurrence needs action again.

Check the Right Date

A repeating chore creates separate occurrences.

Make sure you are looking at:

• Today
• The correct due date
• The correct Weekly View week
• The correct member

Completing one occurrence does not complete future occurrences.

Check the Profile

Confirm the chore was completed from the assigned family member’s profile.

The wrong profile may not update the intended occurrence correctly.

Check the Internet Connection

If the app was offline or the connection dropped:

1. Reconnect.
2. Force-close the app.
3. Reopen S’moresUp.
4. Check the chore state.
5. Avoid submitting repeatedly.

A repeated completion can create confusion if the first action syncs later.

Check Weekly View

Weekly View can help show whether the chore is:

• Completed
• Pending
• Waiting for approval
• Late
• Locked
• Missed

Parents can also move a chore back to pending from Weekly View.

Check Photo Proof

If Photo Proof is required:

• Confirm the image uploaded
• Confirm photo permission
• Wait for the upload to finish
• Check whether Approval is also required

A failed upload may keep the completion from moving forward.

Check S’mores

If the chore is waiting for Approval, S’mores will not be added yet.

If rejected, S’mores are not awarded.

If approved but the Wallet still looks wrong, check Wallet history.

Common Problems

The child marked it complete but the parent cannot find it

Check the approval area, profile, date, and connection.

The chore came back after rejection

That is expected.

The original photo disappeared

That is expected after rejection.

The chore is pending again

A parent may have moved it back to pending.

The completion is on another date

Check Weekly View.

Common Questions

Does completion always award S’mores immediately?

No. Approval may be required.

Does rejection keep the original photo?

No.

Can a parent move a chore back to pending?

Yes, from Weekly View.

Should the child submit it several times?

No.

Can an offline completion take time to appear?

Yes.

Best First Action

Check the parent Approval area and Weekly View before asking the child to complete the chore again.

Related Articles

• How Approvals Work
• How Photo Proof Works
• How to Filter, Group, and Update Chores in Weekly View
• S’mores, Rewards, or Wallet Activity Looks Wrong