Why Some Packs May Not Be Visible

Packs and Challenges both help families find useful tasks, but they are designed for different kinds of participation.

Quick Start

  1. Browse the Packs currently visible to your account.
  2. Remember that some Packs are group-specific.
  3. Use the onboarding or campaign link provided to your group when applicable.
  4. Use in-app Help if an expected Pack is missing.

How visibility is controlled

  • A Pack can be hidden or made visible through configuration.
  • Some Packs are visible only to a group.
  • Groups are assigned when people onboard through a specific URL.

What families cannot manage

  • There is no normal in-app group-management screen.
  • A family cannot simply turn on every hidden Pack.

Family Example

Families joining through a school or community link may see a Pack configured for that group, while another family may not see it.

Good to Know

  • Start with the smallest version that solves the problem.
  • Change one setting at a time so you can see what helped.
  • Missed days are information, not proof that your family failed.
  • Open Help in the IAFT app and send a message if something does not work as expected.

Best First Action

If a Pack was promised through a link and is missing, send a message through in-app Help.

Related Articles