How to Remove a Family Member

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July 23, 2026
Frankie

Removing a family member is different from editing a profile.

Edit the profile when the person is staying in the family but their name, device, PIN, email, or access changes.

Remove the profile only when the person should no longer belong to the S’moresUp household.

This action may affect chores, S’mores, Wallet information, history, Campfire content, and device access.

Review everything before continuing.

Before You Remove Someone

Check:

Is this the correct profile?
Is it a duplicate?
Does the person still use S’moresUp?
Are active chores assigned to them?
Are they part of Rotate, Collaborate, or Compete?
Do they have S’mores in Spend or Save?
Do they have active reward requests?
Do they have savings goals?
Do they have Campfire posts or comments?
Do they use a connected device?
Could editing solve the problem instead?

Do not remove a profile only because the person changed devices.

Review Active Chores

Before removal, review:

Individual chores
Rotate participant lists
Collaborate participants
Compete eligibility
As Needed access
Bonus chores
Approval queues
Future repeating occurrences

Reassign work that still needs an owner.

Example:

Maya is leaving the family account, but she is part of a Rotate trash chore.

Remove or replace her in the rotation before removing the profile.

Review S’mores and Wallet Information

Check:

Spend balance
Save balance
Reward requests
Savings goals
Wallet transactions
Bonus and Penalty activity
Allowance or cash-out activity

Do not promise that balances transfer, remain, or disappear until the current product behavior is confirmed.

Record any family information needed before removal.

Review History and Progress

Check:

Completed chores
Weekly View
Streaks
Activity Log
Badges
Reward history
Wallet history

Removing access and deleting historical records may not be the same action.

Confirm what the current product keeps.

Review Campfire Content

A family member may have:

Posts
Photos
Comments
Reactions

Confirm whether this content:

Remains with the family
Shows the former member’s name
Is removed
Can be transferred
Must be deleted first

Do not guess in the published article.

End Device Access

Removing the profile should also end the person’s family access, but the exact behavior must be verified.

Check:

Signed-in phones
Shared tablets
Invitation links
Saved PINs
Notification access
Adult permissions

Change shared PINs when needed.

Family Creator and Adult Restrictions

A family creator or primary adult may have special permissions.

Confirm:

Whether the creator can be removed
Whether ownership must transfer first
Who can remove another adult
Whether subscription management must move
Whether the last adult can be removed

These rules must be verified before publication.

The Removal Flow

After all checks:

Open the family-member area from an authorized adult profile.
Choose the correct person.
Open the remove option.
Read the warning carefully.
Confirm the person and family.
Complete the removal.
Check active chores.
Check remaining family access.
Confirm the removed device no longer receives family updates.

Exact buttons and warnings should be added only after product verification.

When Editing Is Better

Edit instead of remove when:

The child gets a new phone
The email changes
The name changes
The child needs a new PIN
The person is temporarily away
Notification preferences change
The child needs more or less independence
The profile photo changes

A temporary absence does not require deletion.

Duplicate Profiles

If a duplicate exists:

Identify the profile with the correct history
Stop assigning chores to the duplicate
Review S’mores and Wallet activity
Confirm removal behavior
Remove only after the correct profile is protected

Do not merge or transfer data unless the product supports it.