We want to hear what is working, what feels confusing, and where your family still needs help.

This page supports both S’moresUp and It’s a Family Thing!

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Contact Us

Visit:

https://www.smoresup.com/contact

Use this page to send us a message about:

• Your account
• Your app experience
• A subscription or billing question
• Feedback
• A feature idea
• Something that is not working

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Share Feedback

You can contact us to tell us:

• What is working well
• What still feels hard
• Which feature has helped most
• What you wish worked differently
• What would make S’moresUp easier to use

We read every message.

Your feedback helps us improve the app for your family and for others.

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What to Include

To help us respond faster, please include:

• Which app you are using: S’moresUp or It’s a Family Thing!
• The email address connected to your account
• Your device type: iPhone, iPad, Android, or web
• A short description of what happened
• What you expected to happen
• A screenshot, if it helps explain the issue

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Good Reasons to Contact Us

You can contact us if:

• You are having trouble logging in
• A chore, reminder, reward, or plan is not working as expected
• You need help with billing or subscription access
• You want to delete or manage your account
• You want to share feedback
• You have an idea that could make the app better for families

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If Your Question Is About Billing

Please include where you subscribed, if you know it:

• Apple App Store
• Google Play
• S’moresUp account page
• Not sure

If you are not sure, that is okay.

Send us a message and we will help you figure out the next step.

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Best First Action

Tell us one thing:

What is working well, or what still feels hard?

Start there.