Families can subscribe to S’moresUp Premium through:

• Apple App Store
• Google Play
• S’moresUp website

Any adult who belongs to the family can complete the purchase.

One subscription unlocks Premium for the whole family.

Before You Subscribe

Check:

• You are signed in to the correct S’moresUp family
• The adult completing the purchase belongs to that family
• The price and billing interval are correct
• The billing provider is the one you want to use
• The offer is still available
• You understand the renewal terms

Subscribe on iPhone or iPad

The basic flow is:

1. Sign in to S’moresUp.
2. Open the Premium purchase screen.
3. Choose the available offer.
4. Review the Apple price and renewal terms.
5. Confirm the purchase with Apple.
6. Return to S’moresUp.
7. Check that Premium is active for the family.

Exact buttons should be verified.

Subscribe on Android

The basic flow is:

1. Sign in to S’moresUp.
2. Open the Premium purchase screen.
3. Choose the available offer.
4. Review the Google Play price and renewal terms.
5. Confirm the purchase.
6. Return to S’moresUp.
7. Check that Premium is active for the family.

Android does not currently have a separate Restore Purchase button.

Premium normally syncs through the S’moresUp family account.

Subscribe on the Website

Families can also subscribe through the S’moresUp website.

The basic flow is:

1. Sign in or identify the correct S’moresUp family.
2. Open the Premium offer.
3. Review the price and billing interval.
4. Enter payment information through the website checkout.
5. Complete the purchase.
6. Return to S’moresUp.
7. Confirm Premium is active.

Website billing is processed through the connected payment provider.

Family-Wide Access

Premium belongs to the family, not only the device used to purchase it.

After purchase:

• Parents can use Premium on supported devices
• Children receive the family’s Premium features
• The same family can use iOS, Android, and web
• Family members must sign in to the correct family

The billing subscription remains managed through the original purchase provider.

Purchase on One Platform, Use on Another

A family can purchase on iOS and use Premium on Android, or purchase through the website and use Premium in the app.

This is because Premium access is connected to the S’moresUp family.

That does not mean the Apple, Google, or website billing subscription transfers automatically between providers.

When Premium Does Not Appear

Check:

• Correct S’moresUp email and password
• Correct family
• Purchase confirmation
• Internet connection
• App update
• Sign out and sign back in
• iOS Restore Purchase, where appropriate

If Premium still does not appear, contact support.

Include:

• S’moresUp account email
• Family name
• Device type
• Purchase provider
• Purchase date
• Receipt or transaction reference
• Screenshot of the problem

Duplicate Purchase Warning

Before purchasing again:

• Check whether another adult already subscribed
• Check Apple or Google subscriptions
• Check website billing
• Confirm whether Premium is already active for the family

One subscription unlocks the family.

A second purchase may create duplicate billing.

Paid Renewal

After the purchase is completed, the subscription renews automatically at the selected billing interval until canceled.

Cancel before the next renewal date if you do not want another charge.

Common Questions

Can any adult purchase?

Yes, if the adult belongs to the family.

Does each family member need a subscription?

No.

Can Premium be used across iOS and Android?

Yes.

Does billing move automatically between Apple and Google?

No confirmed automatic transfer.

Does the first 45 days require a purchase?

No.

Where should I check the final price?

On the purchase screen.

Best First Action

Confirm the correct family and billing provider before completing the purchase.

Related Articles

• How S’moresUp Premium Pricing Works
• How to Restore Premium Access
• How to Manage or Cancel Your Subscription
• How to Get Billing Help