A Profile PIN helps family members open the right S’moresUp profile.

It is most useful when several people share one phone or tablet.

A PIN can also protect adult settings from accidental changes.

What a PIN Helps Protect

A Profile PIN can help prevent:

• A child opening an adult profile
• One sibling using another sibling’s profile
• Accidental chore edits
• Unplanned reward changes
• Incorrect Wallet actions
• A child approving their own chores
• Family-setting changes

A PIN does not replace the phone or tablet passcode.

Use both when the device contains private family information.

When to Use a PIN

Use a PIN when:

• The family shares a device
• Children can reach the parent profile
• Siblings keep opening the wrong profile
• Adult settings need protection
• The child uses a personal device but should still enter the correct profile
• The family wants a clear profile-switching habit

A very young child may need the parent to enter the PIN.

Parent PINs

An adult PIN should protect actions such as:

• Adding or editing chores
• Approving or rejecting chores
• Excusing occurrences
• Changing S’mores values
• Managing rewards
• Reviewing family settings
• Managing other profiles
• Viewing Wallet or family information

Do not choose a PIN children can guess from a birthday or repeating pattern.

Child PINs

A child PIN can help:

• Keep siblings in separate profiles
• Protect personal S’mores and reward activity
• Teach account responsibility
• Reduce accidental completions

Use a PIN the child can remember.

Avoid making the code so difficult that the child needs parent help every time.

Set or Change a PIN

Exact steps may differ by platform.

The basic flow is:

1. Open the family member’s profile from an adult view.
2. Find the PIN or access setting.
3. Enter the new PIN.
4. Save it.
5. Return to the profile chooser.
6. Test the PIN.

Confirm the PIN before giving the device back to the family.

Use PINs on a Shared Device

Teach this simple routine:

1. Choose your profile.
2. Enter your PIN.
3. Complete your S’moresUp actions.
4. Return to the profile chooser.

The next person should not inherit the previous profile.

Choosing a Good PIN

A useful PIN is:

• Easy for the right person to remember
• Hard for siblings to guess
• Different from the device passcode
• Not written on the device case
• Changed when access should end

Keep adult PINs private.

Parents may know child PINs for support.

What a PIN Does Not Do

A Profile PIN does not:

• Encrypt the full device
• Replace a device passcode
• Control all operating-system notifications
• Decide adult permissions
• Change the chore assignment
• Remove device access
• Protect an invitation link sent to the wrong person

Use the correct profile role, invitation, and device security together.

Forgotten PINs

If a family member forgets the PIN:

• Use the current parent reset flow
• Confirm the correct profile
• Create a new PIN
• Test access
• Avoid creating a duplicate person

Exact reset behavior should be verified.

Need help? Open Help in the S’moresUp app and send us a message. This is the fastest way to reach the support team.

When to Change a PIN

Change the PIN when:

• Siblings learned it
• A caregiver no longer needs access
• The device was lost
• The family member changes devices
• Adult settings were opened without permission
• The family wants a stronger code

A device change does not require a new profile.

Common Problems

The child keeps entering the wrong profile

Add clearer photos and separate PINs.

The PIN is forgotten often

Choose a more memorable code without making it obvious.

The parent cannot reset the PIN

Use in-app Help.

The PIN does not protect the whole device

Add a device passcode or biometric lock.

A sibling knows another child’s PIN

Change it and explain the profile rule.

Common Questions

Does every profile need a PIN?

Not always. Use one where it improves access or protection.

Can parents know a child’s PIN?

Yes.

Can the child change their own PIN?

Confirm the current permission model.

Does S’moresUp support Face ID or fingerprint access?

Confirm current biometric support before publication.

Is a PIN the same as an account password?

No. A Profile PIN controls profile entry inside the family setup.

Best First Action

Add a PIN to the adult profile on the family’s shared device.

Then test that a child can enter their own profile without opening parent controls.

Related Articles

• How to Use S’moresUp on a Shared Device
• How Child Profiles and Access Work
• How to Edit a Family Member Profile
• How to Invite a Family Member to S’moresUp